Main Requirements of ISO 9001

ISO 9001 defines a structured approach to quality management, focusing on:

• Context of the organization – Understanding internal and external factors that affect quality.
• Leadership – Defining responsibilities and ensuring commitment to quality.
• Planning – Identifying risks and opportunities and setting objectives.
• Support – Managing resources, competence, and communication effectively.
• Operation – Controlling processes to deliver consistent products/services.
• Performance evaluation – Monitoring, measuring, and analyzing results.
• Improvement – Addressing nonconformities and driving continuous improvement.